Untangled FAQ


How much hair do I need to provide for the Untangled test?
We get the best results with 50+ strands of hair. That sounds like a lot, but we naturally shed 100-150 hairs per day. 50+ strands will allow us to get the most accurate results possible for your test and should be easy to collect with the Untangled comb in your kit!

How do I collect the hair? Can I use my own hairbrush?
Yes! The Untangled Kit includes a detailed instruction booklet as well as a comb to help collect your hair, but using your own brush is fine as well. Whatever you do—don’t pull out your hair!

How long will it take to
receive my results?
Expect results in your email 3-4 weeks after dropping your sample in the mail.

Does Untangled
perform DNA testing?
We do not perform DNA testing on any of hair samples. Our tests are limited to microscopic, chemical, and strength analysis of your hair.

I have more questions, and I want to learn more!
Contact Mike (our founder) and the whole Untangled team at mike@haircode.com.
Okay, now I’m ready to buy.
Buy Now

Did You Know?




Did You Know?






ORDER THE KIT
$49.99
The Untangled Kit Includes all of this:
-
HAIR ANALYSIS REPORT
-
INSTRUCTION BOOKLET
-
COMB TO COLLECT HAIR SAMPLE
-
HAIR SAMPLE COLLECTION BAG
-
PRE-PAID RETURN ENVELOPE

Did You Know?




Did You Know?
